Incident reporting and investigations

Incident reporting only works if the follow-up is visible

Reporting an accident, near miss or unsafe condition is only the first step. The value comes from investigation, action ownership, evidence and clear follow-up.

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Practical guide

What this page covers

Capture the right detailOperational teams need a simple route to report incidents, near misses and unsafe conditions while the information is still fresh.
Support the investigationInvestigation records should make it clear what happened, what evidence exists and what needs to change.
Track actions to completionActions need owners, dates and visibility so they do not disappear once the initial report has been submitted.
Connect H&S with training and documentsIncidents often lead back to training, policies, checks or equipment, so the record should link to the wider control framework.

Relevant Portal areas

Incident Management Safety Checks Training Academy Documents & Compliance Health & Safety Software

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